Publisher FAQs
How does Soundwise work?
First, you upload your audios (and supplementary materials in PDF and text, if you have any) to your Soundwise dashboard. Each audio program has their own landing page on the web, where you can direc…
I have created my first soundcast. But I don’t see it on the mobile app in my soundcast library.
Only listeners who have signed up for your soundcast will see it on the app under their account. If you want to see your soundcast on the app, invite yourself to your soundcast first. Simply click on…
Do you sell my audios on iTunes, Amazon, etc?
We don’t. Soundwise is a mobile-focused, all-inclusive platform for selling and delivering your self-published audio programs. Audios on Soundwise are delivered through our web and mobile apps. We do…
I’m selling my audios from my own website already. Can I just use you for content delivery to my listeners?
Absolutely. You can process payments on your own site and then give your listeners a signup link to access the program through us. For more details, please refer to this help doc. Alternatively, we o…
Can I sell multiple audio programs together as a subscription?
Absolutely. You can create a “bundle” that includes multiple soundcasts and charge a subscription fee on the bundle. For details on how to create a bundle, please refer to this help doc.
How do I direct people to purchase my soundcasts from my website and social media?
After you create a soundcast, look for the “landing page” and “checkout form” link on the dashboard where your soundcast is listed. You can link to your soundcast’s landing page from your website or…
What’s the benefit of using Soundwise to deliver my audios?
Soundwise provides hassle-free access to your audios for your listeners, who no longer need to organize or transfer files to different devices. Your content are right at your listeners’ fingertips on…
What’s a bundle?
A bundle is a collection of soundcasts. You can sell your listeners a bundle as well as individual soundcasts in the bundle. There’re different use cases for a bundle. For example, you can create a b…
I have an audio program for sale. But I want to have it partially available for free as lead generation. Can I do that?
Absolutely. Simply create a new soundcast that includes the only promotional audio tracks, and set the soundcast as public and free. When listeners sign up for your free soundcast, you’ll get their n…
What if my listeners encounter technical issues? Can you help them?
Absolutely. Please first direct your listeners to the troubleshooting page for common problems. If they cannot find an answer there, please ask them to directly email us at support@mysoundwise.com.
Will listeners get notified when I upload new audio tracks to a soundcast?
Yes. Whenever you upload new audios to a soundcast, the new content will be automatically loaded into the devices of the listeners who have signed up for the soundcast. Your listeners will also recei…
Can I use Soundwise to sell my audio programs if I’m not located in the United States?
You definitely can. There are multiple ways to sell audios on Soundwise. 1. Countries covered under Stripe. We can handle payments for publishers located in countries served by Stripe. We use Stripe…
Do you promote my audios to the listeners of other publishers on Soundwise?
Anybody who has the Soundwise app installed can search and find your soundcast on the app. However, we do not proactively present other publishers’ content to your listeners, and vice versa. We aim t…
Are you integrated with other softwares I use, e.g. my CRM?
Currently, we’re integrated with the following: 1. MailChimp, which allows you to automatically export your soundcast subscriber contacts to one of your email lists in MailChimp. 2. Zapier, which all…
Can I use Soundwise to host a free podcast?
Absolutely. After you upload and publish at least one audio track to a soundcast, you can go to the editing page of the soundcast and turn on the “create a podcast feed” option. You can opt to either…
Can I start on the Essentials plan and switch to a higher tier plan later as I grow?
Of course. You can switch to another plan anytime by going to Publisher—>Settings on your dashboard. Your payment will be prorated to account for existing usage under the original plan during the cur…
What’s a soundcast?
A soundcast is a collection of audio tracks and supplementary materials. It’s the basic selling unit of your content. You can think of a soundcast as an album, an audio course, an audio book, a podca…
Can I drip content?
Yes. You can set up track dripping, i.e. scheduled release of your tracks to individual listeners. You can find the guide to setup content dripping here.
How am I going to get my sales proceeds?
Before you set up your soundcasts for sale, please first connect your Stripe account under the Publisher tab on your dashboard. (If you don’t have a Stripe account, follow the page instructions to cr…
Can I have soundcast landing pages of my own design?
The soundcast landing page template on Soundwise is optimized to present your content to potential listeners in the best light. Here’s an example landing page. But you can also create a landing page…
